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Ten Questions To Ask Your School Bus Company

You have your child’s place at secondary school decided. Congratulations! Now, there is the question of how you will get them to school and back safely and reliably.

It’s likely that the journey will be longer than it was for their primary school and it may well involve a bus journey. This may be via a public service, or it may be a dedicated school bus, or even a private coach service.

So, how do you choose? What do you look for to ensure safe and reliable transport to and from school for your child? To help you decide, here are ten questions to ask any bus or coach company you are considering:

10 Questions
1. Are your drivers subject to enhanced Disclosure and Barring Service (DBS) checks?
2. Can you guarantee your buses will complete the journey every day?
3. What are you doing to address Covid-19 safety?
4. How well are your buses maintained?
5. Can I track the bus in real time?
6. Do I have to pay for the whole year in advance?
7. Does my service have a dedicated driver?
8. Will the bus company text me if there’s a problem?
9. Can I book the service and buy my pass online?
10. Does the bus have Wi-Fi onboard?
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